Terms & Conditions

Welcome to EFW (efwbyfathima.in). By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully before making any purchase or using our services.

1.1 These Terms and Conditions govern your use of our website and the purchase of products.

1.2 By using this site, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using the site.

2.1 We strive to provide accurate product descriptions, including colors, sizes, and designs. However, slight variations may occur due to screen resolutions or handwoven processes.

2.2 All sarees are designed and crafted based on standard industry measurements. Minor variations may occur due to the handmade nature of the products.

2.3 All sarees and suits are subject to availability. If a product is out of stock, we will notify you promptly. You will be provided the option to select a different product of the same value or higher (with an additional payment for the price difference, if applicable). If no suitable alternative is found, a store credit or refund option may be offered at the discretion of our team.

3.1 Prices are listed in product pages and are exclusive of applicable taxes.

3.2 Payments can be made via credit card, debit card, net banking, or other available payment gateways.

3.3 EFW reserves the right to change prices at any time without prior notice.

4.1 Once an order is placed, you will receive a confirmation email with order details.

4.2 Orders Cancellations are not permitted once placing the order. 

4.3 EFW reserves the right to cancel any order due to payment issues, unavailability of stock, or suspected fraudulent activity.

5.1 We ship both domestically and internationally . Shipping charges and delivery timelines will be provided in product description.

5.2 Delivery timelines are estimates and may vary due to unforeseen circumstances.

5.3 Customers are responsible for providing accurate delivery information. EFW is not liable for delays or lost shipments due to incorrect addresses.

6.1 Returns are accepted for damaged or defective products only. Please notify us within 3 days of receiving the product.

6.2 Items must be unused, unwashed, and in their original packaging to qualify for a return.

6.3 Custom-made or altered products are non-returnable and non-refundable.

6.4 For approved returns, refunds will not be issued as money payments. Instead, the value of the product will be credited to your EFW account as store credit.

6.5 Store credits can be used for future purchases and will remain valid for all time .

6.6 To process an exchange, customers must provide a clear unboxing video from start to finish. This video must include the intact outer packaging, product opening, and clear visibility of the defect or damage. Without an unboxing video, the exchange will not be processed.

7.1 All content on this website, including images, text, and designs, is the intellectual property of EFW.

7.2 Unauthorized use, reproduction, or distribution of our content is prohibited.

7.3 You may not create a link to this website from another website or document without EFW's prior written consent

8.1 Your personal information is handled in accordance with our Privacy Policy.

9.1 EFW is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10.1 These Terms and Conditions are governed by the laws of India. Any disputes will be resolved under these laws. 

11.1 EFW reserves the right to update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting.

For any questions or concerns, please contact us at:

Email: support@efwbyfathima.in

Phone: +91 9361590038