FAQ

FREQUENTLY ASKED QUESTIONS

We are equally eager to see you dolled up with elegance!

We dispatch the products from our facility within 2 business days. Home delivery might take another 5 to 7 days from the date of dispatch

You will get a confirmation mail of the placed order and will further notify you once it is dispatched from the warehouse.

You will get an email/message notification to every change in order status for ease the order tracking. Please do check the promotions/spam folders inclusive.

You can also track down your orders in the "ACCOUNT" section

You can track the order by providing your order number and email address on the Order Tracking page.

Hey there,For the old orders Kindly get in touch with us via Instagram Dm or Mail us,we will help you

Please write to us with your order details from the registered mobile number/email address. You can either DM us in instagram or send an email and we will get back to you at the earliest

EFW accepts multiple modes of payments. You can make online payments using credit cards, debit cards, netbanking, UPI and mobile wallets during checkout. International customers can pay via PayPal

We would love to hear back from you and your inputs are valuable to us. You can write to us at support@efwbyfathima.in

Mail us the details of your transaction to support@efwbyfathima.in, we will verify and get back to you at the earliest.