Handcrafted Care Guidelines

At EFW, we take pride in delivering meticulously crafted sarees adorned with delicate beads, embroidery, and sequins. However, due to the intricate nature of these embellishments, customers are kindly requested to note the following:

1. Handcrafted Detailing:
• Our sarees feature handcrafted embellishments, which require delicate handling. Slight loosening or falling of beads, sequins, or embroidery is considered a natural characteristic of such handcrafted work and not a defect.

2. Care Instructions:
• Handle your saree with care to preserve its intricate detailing. Avoid pulling, rubbing, or exposing it to harsh surfaces or excessive moisture.
• It is recommended to dry clean the saree to maintain the longevity of the embellishments.

3. Reporting Issues:
• If there is significant loss of embellishments upon receipt, it must be reported within 48 hours, accompanied by an unboxing video showing the intact packaging and the issue clearly.
• Any concerns arising from improper handling after delivery will not be covered under our responsibility.

4. Expected Wear and Tear:
• With use, some embellishments may naturally come off over time. This is a normal part of wear and tear and not considered a quality issue.

By purchasing our products, you acknowledge the care required for embellished garments. For further inquiries, please contact our support team, who will be happy to assist you.

5.Handloom Maheshwari Sarees -Made on Order
When you place an order for our Maheshwari handloom silk sarees, please note that:

  • Each saree is custom-woven on order by our artisans.
  • Border, pallu, motifs, and pattern placements may differ from the reference images.
  • These variations occur naturally in handloom weaving and reflect the authenticity of the craft.
  • Slight differences in shade due to weaving batches or lighting cannot be considered a defect.
  • Therefore, no exchange, return, or refund will be provided for handloom Maheshwari sarees under any circumstances.

Reach us at +91 9361590038 for any assistance if you experience any issues.